System Status
Operational
Last verified April 2, 2026 at 10:00 AM UTC
This page reflects BuildPlan service health.
Services
Landing Site
Operational
BuildPlan Web App
Operational
API
Operational
Authentication
Operational
Database
Operational
File Storage
Operational
File Imports
Operational
Background Workers
Operational
AI / Plan Generation
Operational
Exports / PDF
Operational
Scheduled Maintenance
No upcoming maintenance windows scheduled.
Recent Incidents
Intermittent delays in PDF export generation
ResolvedA spike in export requests caused queuing delays. We scaled up background workers and exports returned to normal processing times.
Mar 28, 2:30 PM → Mar 28, 4:05 PM·Affected: Exports / PDF, Background Workers
Elevated error rates on file import processing
ResolvedA dependency update introduced a regression in OCR preprocessing. We rolled back the change and imports resumed normal operation.
Mar 20, 9:15 AM → Mar 20, 10:45 AM·Affected: File Imports, Background Workers
Scheduled database maintenance completed
ResolvedPlanned database version upgrade. All services were restored ahead of the maintenance window.
Mar 15, 4:00 AM → Mar 15, 4:35 AM·Affected: Database, API, BuildPlan Web App
Latest Releases
v2.8.0 — Bulk import improvements
Apr 1, 2026- Bulk CSV import now supports up to 10,000 rows per file
- Improved error messaging for failed file imports
- Performance improvements to AI plan generation
v2.7.2 — PDF export enhancements
Mar 25, 2026- Added company logo placement on exported PDFs
- Fixed page break issues on large quantity reports
v2.7.0 — Commodity Manager updates
Mar 18, 2026- New side-by-side invoice comparison view
- Automatic duplicate invoice detection
- Improved search and filtering across delivery tickets
Need Help?
If you're experiencing an issue not listed on this page, please reach out to our support team.
Enterprise customers with urgent issues can contact their dedicated account representative directly.